Terms & Conditions

To your purchase of Abaya in website : www.dobuyabaya.com.my

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase goods from us. You should read these terms and conditions carefully before buying anything from this website. We reserve the right to change the terms and conditions under which the website and the goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the website. You should check the terms and conditions posted on the website periodically to ensure that you are aware of and comply with the current version.

If you have any questions about the terms and conditions, the goods or the website please email us or livechat

1.INFORMATION ABOUT THE WEBSITE AND THE GOODS
This part sets out some terms about information on the website, descriptions of goods and how you use the website.

Separate notices and disclaimers apply to your use of the website. By placing your order with us, you are implicitly accepting these terms and conditions and also agree to the notices and disclaimers.

We try to make sure that all information on the website, including descriptions of our goods, and listed prices, and Size are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the website.

In particular you acknowledge that:
- The colours which are shown for the goods on the website will depend on many factors – including your display settings;
- All sizes and measurements are approximate;
- All goods are subject to availability - we may not be able to supply your order;
- Any delivery estimates given on the website or by email are estimates only;
- You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.
- Slight variation in color


2. PURCHASING GOODS ONLINE
This part sets out some terms which apply to your purchase of goods from us through the website.

You make an offer to purchase a product from us (your "order") by completing the staged process on the website as set out below:
- Adding product to your shopping basket
- Enter login details
- Enter billing address details
- Enter delivery address details


3. CHANGE OF ABAYA SIZE
Please email or Live chat to us directly if you wish to change size within 48 hours. Please Note the change of size might delay the delivery time .


4.TAXES & DUTIES ( outside Malaysia )
For all orders from our online store, the customer will be responsible for any Import and Clearance duties as well as any brokerage fees including any other additional charges.


5. EXCHANGE SIZE or DESIGN
If the size fit is not to your liking and you wish to exchange, you can get a new size or a completely different item design. if the exchange price is higher you will need to pay the difference.

Please email us new size required together with your order number

Kindly return the item to the following address:

MALAYSIA / SINGAPORE / BRUNIE/THAILAND/ INDONESIA :
NO 6 JALAN HULU LANGAT JAYA 2/1
TAMAN HULU LANGAT JAYA
43100 CHERAS SELANGOR
MALAYSIA
+60192220822

OTHER COUNTRY ;
AFIDAH ARIF
4905 WORLD TRADE CENTER RESIDENTS
BURJ MOHAMAD BIN RASHID
270 ABU DHABI
UAE
+971552572753

We will make new designs. Customer have to pay for new size / design shipping cost unless the mistake is from our side .


6. REFUND
For refund requests, kindly send us email at request with your order number.

The cost and safety of the goods are your responsibility until it reaches us. shall you be required to declare the value of the parcel, kindly mention the same value as it is mentioned on the invoice enclosed to the parcel you have received & clearly stating that the package contains ‘RETURNED GOODS’.

In order to process a refund, the goods must be returned to us intact, unworn, undamaged and within 7 days of receipt of goods. When trying on items of clothing, please ensure do not use unnecessary force and ensure you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. In the interest of hygiene we do not offer refunds on any items if the hygiene seal has been removed or any tickets have been broken.


7.RETURN SHIPPING COSTS
Return the product(s) in new and unworn condition in the original packaging in accordance with our returns policy. We do not refund the original shipping fees, however.

If you choose to return the item on your own, you'll pay the carrier at the time you ship your return.

Do Buy Abaya will not reimburse the customer for the cost of return shipping costs. 8. REFUNDS
We inspect all products sent before shipping to ensure the highest possible standards, but if you wish to obtain a refund, simply return the goods to our warehouse within 7 days upon arrival to you and subject to the terms and conditions *

Returned Abaya must be in Good Condition .

We will issue a full refund for items purchased online that are returned according to our Returns Policy. Your refund will be credited to the original purchaser's credit card and will exclude shipping costs.

All returns are processed in order of arrival. Once received, a return may take up to 7 working days to be processed or more during busy and sale periods.

If you have not heard from our returns team within 10 working days of your parcel being delivered, please contact

Any item(s) returned with damage caused by the customer (from personal use, wear or insufficient packaging when returning the item(s)) shall be returned to the customer.


9. PROMOTIONS
Pricing is subject to change without notice, including flash sales and promotions.

Discount codes are valid on full price items, unless otherwise stated. All discount codes are valid for a specific period of time and therefore orders made before or after the advertised promotion will not be reimbursed.


10 . REVIEW OF TERMS
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Your continued use of the website after any such changes will indicate your acceptance of such changes. The policy terms and conditions on the printed invoices are subject to change without prior notice.


11.COPYRIGHT
Unless otherwise indicated, Do Buy Abaya reserves all intellectual property rights, including but not limited to, copyright in material and services provided by the website. The material provided on the website is provided for personal use only and may not be resold, sold, redistributed, reproduced, duplicated, copied, or otherwise exploited except for the purpose of a bona fide use of this site or as otherwise permitted by the written consent of Do Buy Abaya


12. PRIVACY
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.