All sales are final. Payments are to be made in full before we can proceed with your order. However due to certain circumstances, upon request we may cancel and refund your order within 24 hours after order being placed.
All orders will be process within 3-7 working days. Tracking number will be provided through email once we have shipped out your order.
If you have not received your order within 3 to 5 working days after you received your tracking number, please contact us at firstname.lastname@example.org
a. Domestic Delivery
Postage fees for domestic delivery are as below:
West Malaysia – RM 7 per kg
Sabah & Sarawak – RM 10 per kg
Singapore – RM
Brunie - RM
b. International Delivery
We charge based on Fedex International postage fees. Click here to view more information on International Shipping.
Orders will usually be dispatched within 3-5 working days but a 7 day allowance should be considered during our high sales period because preparation may take slightly longer. You will be sent an email confirmation once your order has been dispatched with tracking information. We will be unable to redirect orders once items have been dispatched. We try to make sure that our standard order preparation + delivery period will be 9-12 business days after the date you place your order.
Do Buy Abaya reserves the right to choose any delivery courier depending on the country.
Shipping times may vary during bank/public holidays and during peak periods. We cannot be held responsible for delays which may occur as a result of courier related matters, severe weather conditions and any Act of God.